App / Slots
This page sets out how serikandi88 handles your account data, what rights you hold under our policy, and how to raise questions with our support team. Access to our platform — including slots from PG Soft and Habanero, live table rooms, and wallet connections via OVO and GoPay — is subject to local law and available only in eligible regions.
Our policy governs the relationship between serikandi88 and you as an account holder. It covers how we collect, store, and use the information tied to your account — including wallet connections for OVO, GoPay, and DANA, your transaction history, and your game session records from titles across our lobby such as Crash Fast Lift and Nusantara Treasure Megaways. We do not sell your personal account data to third parties. Retention periods follow the requirements of applicable local law, and data held beyond those periods is deleted on a rolling schedule. Where local law in Indonesia requires a specific consent or disclosure step, we apply it at the point of account registration or at the time a new service is activated. Availability of the platform and the rights described here depend on local law and are extended only to accounts in eligible regions. If you are unsure whether access is permitted in your area, the account registration page displays the current eligibility status for your region. Questions about this policy can be directed to our support channel at any time.
Not every part of your experience falls under the same policy terms. The four areas below clarify where this policy applies and where separate conditions or third-party terms govern instead.
Your login credentials, session activity, and account settings are fully within the scope of this policy. We control how that data is stored and who can access it on our end.
Deposits and withdrawals processed through OVO, GoPay, or DANA pass through those providers' own terms once the transfer leaves our system. We record the transaction on your account; the transfer itself is governed by the wallet provider.
Session records for games such as Liga 2 Over Under and Fishing War Mobile Play are held on our servers and covered by this policy. RTP data is shown only where the studio — such as PG Soft or Habanero — exposes it within the game interface.
Links to external sites, wallet provider dashboards, or studio support pages lead outside our platform. Once you leave serikandi88, those services operate under their own terms and we have no control over the data they collect.
You hold several practical rights over the data we hold on your account. First, you can request a summary of the personal information tied to your account at any time — that request goes through our support channel and we respond within the timeframe required by applicable local law. Second, if any detail on your account is incorrect — name spelling, linked phone number, registered wallet ID — you can correct it directly through the account settings page after login. The current state of each field is shown there without needing to contact support. Third, if you want to understand how a specific piece of data is used, or why a particular record exists, raise that question with our support team and we will provide a plain explanation. Fourth, if you believe your data has been handled outside the terms of this policy, you can submit a formal query through the same support channel. We treat those submissions as priority cases.
Contact our support channel with your registered account email. We will return a summary of the personal data fields we hold for your account within the period local law requires.
Log in and open the account settings page. Name, contact number, and linked wallet details — OVO, GoPay, or DANA — can each be updated through the fields shown there.
If a record or data point is unclear, send a question through our support channel. We explain in plain terms what the record is and why it exists — no legal jargon.
A formal question about data handling is treated as a priority. Use the support channel, mark it as a policy question, and expect a direct response rather than a templated reply.
Three routes connect you to the right team depending on the urgency and type of your question. For account-specific data requests, the live chat channel gives the fastest path. Email works better for formal policy queries that need a written record. For wallet-related questions involving OVO or GoPay, the account help section addresses the most common scenarios before you need to contact the team directly.
Open the chat widget from any page on serikandi88. Best for account access questions, data correction requests, and general policy queries where you want a quick response.
Send formal data requests or policy queries to the email address shown on the contact page of your account dashboard. A written record is created automatically when you use this route.
The account help section covers wallet verification steps for OVO, GoPay, and DANA, plus common data and access questions. Check there first — many policy answers are already documented.
Keeping your account data handled correctly is a practical responsibility, not just a policy statement. Here is how we approach the four areas that matter most to account holders in Indonesia.
Account data — including transaction records from OVO, GoPay, and DANA transfers — is held on secured servers. Retention follows the period required by applicable local law. Data past that period is deleted on a rolling schedule, not held indefinitely.
We use session cookies to keep you logged in and functional cookies to remember your lobby preferences, such as the game category you had open last. No cookie data is sold or shared with advertising networks. You can manage cookie preferences through the settings shown in your account dashboard after login.
Access to your account is protected by the authentication method you set at registration. If you suspect unauthorized access, the account settings page has a security section where you can review recent login activity and update your credentials. Contact support immediately if something looks wrong.
To request a change to stored data or to ask about deletion, use the support channel and identify it as a data-handling request. We confirm receipt and provide a response within the timeframe local law sets. The contact address is listed on the account dashboard.
These are the questions account holders in Indonesia ask most often about how this policy works in practice.
We hold the details you provided at registration — name, contact number, and linked wallet IDs such as OVO or GoPay — plus your transaction history and game session records. You can request a full summary through our support channel at any time.
Log in and open the account settings page. Each data field — name, phone number, linked wallet — has an edit option shown directly in the interface. For fields that are locked, contact support with the correct details and we will update them on your behalf.
Yes. Submit a deletion request through the support channel and mark it as a data-handling request. We process it within the period required by applicable local law and confirm once the deletion is complete. Some records may be retained where local law requires it.
Availability of the platform depends on local law and is extended only to accounts in eligible regions. If your region is not eligible, access may be restricted. The current eligibility status for your region is displayed on the account registration page.
Send a formal query through our support channel and mark it clearly as a policy concern. We treat those submissions as priority cases and respond with a direct explanation — not a templated reply. The support channel is accessible from any page on serikandi88.
Retention follows the period required by applicable local law. Once that period ends, data is deleted on a rolling schedule. If you want to know the specific retention period that applies to your account, ask through the support channel and we will confirm it in writing.